MG-SOFT Corporation Customer Support
Technical support, Product support and Customer support services offered by MG-SOFT
MG-SOFT's offers after-sales Technical support, Product support and Customer support to clients who have licensed one or more MG-SOFT's software products.
MG-SOFT's also offers pre-sales Customer support and Technical support to
potential customers who express interest in our software products and solutions,
or face any kind of problems while evaluating our products.
MG-SOFT offers Technical support covering a wide range of services by which we provide assistance to users of software products. In general, technical support services attempt to help the user solve specific problems with a product.
The free product support included with purchased software license does not include licensed software customization nor any kind of training to learn using products, consulting or training to learn programing using MG-SOFT's APIs nor consulting or training to learn about general underlaying technology. For such level of support please consider obtaining one of MG-SOFT's payable support plans or check for the available Training Services or order any Consulting Services.
All forms of user support are generally delivered electronically, either over the telephone or through e-mail. To request a technical support please send an e-mail to MG-SOFT support team and provide meaningful description of the problem, including a detailed step-by-step procedure to reproduce the reported problem. Also, do not fail to send answers to all questions that will help us pinpoint the cause of the problem.
You are welcome to contact MG-SOFT support team by:
E-mail: firstname.lastname@example.org Telephone: +386 2 2506565 Fax: +386 2 2506566 Skype: mg-soft Postal mail: MG-SOFT Corporation
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MG-SOFT Customer Support team provides asistance related to usage of MG-SOFT's in a timely manner. Our support team will work with clients to pinpoint the cause of the problem and try to produce a solution. Note, however, that registered clients owning MG-SOFT's licensed products receive assistance with higher priority.